I loved the spacious Traditional King Room! The amenities like the gym and spa made my stay even better.

100% recommend for a short-term stay

Comfortable room, convenient location, with free wi-fi in public areas and a fantastic breakfast that included the best bacon I've ever had, prepared to perfection!

The elevators were not functioning properly during my stay.

Breakfast costs too much. disappointing experience.

Couple seeking good value

The breakfast was amazing! The bacon had a perfect texture and was the best part of the meal while the staff were super responsive even with limited personnel

Sure it wasn't cheap but it was still reasonable

The staff was welcoming, and our room was large enough for our family, and the lobby area was clean and inviting.

My children wished for a larger kid-friendly menu at breakfast. A few more options would be great for families.

Exceptional Stay Amidst the Challenges

We stayed for a night and felt welcomed from the beginning! Our room was spacious and quiet, allowing for a relaxing experience. The fitness area was a great way to unwind. Make sure to explore the nearby dining options for a delightful culinary adventure!

We spent one night in a cozy room with two queen beds, and it was super clean. The comfy pool was a great way to unwind after a long day. Relaxing in the hot tub and lounging by the heated pool was just what we needed. Just a little heads up, the white bedding had some stains, but overall, we had a fantastic stay! 😊

great food but room needs attention

The breakfast exceeded my expectations with perfectly cooked dishes that highlighted the quality of the ingredients. The aroma that greeted us as we entered the hotel was welcoming and distinct giving a relaxing vibe during our short stay.

However the room did not meet the cleanliness standards I expected on arrival.

I had a great stay here. The room was spotless with a cozy Heavenly Bed. The staff were super friendly and attentive throughout my visit. I appreciated the convenient free parking. The complimentary Starbucks coffee was a nice touch! 😊

Had an awesome time with friends! We enjoyed hiking at the nearby trails and spent a day biking through beautiful scenery. The hotel was modern, super clean, and staff were super friendly. Free parking is a huge plus! Definitely recommend this spot for a fun getaway.

The restaurant was a bit on the upscale side, which didn’t quite hit the casual vibe we were hoping for after a long day outdoors.

i had a wonderful experience at the hotel. my previous stays in richmond weren’t as memorable, but this time the staff's attentiveness truly exceeded my expectations. the hearty breakfast with perfectly cooked bacon was a delightful highlight during my stay.

the elevator was out of service.

The staff's exceptional empathy during our dining mishap truly made our stay memorable. A complimentary breakfast and heartfelt apologies from the executive chef reflected genuine care for guest experiences.

Had a wonderful stay at The Westin Richmond! The room was immaculate, with the Heavenly Bed providing a cozy haven after my long days of exploring. The complimentary bottled water and Starbucks coffee were a nice touch, making my mornings feel special.

No breakfast included.

I enjoyed the hotel's modern decor and spacious layout, which provided easy accessibility for senior guests. The room was immaculate, with the Heavenly Bed offering a cozy haven, making my stay both relaxing and enjoyable.

More elevators for easier access would be appreciated.